How to Check If Your Pool Has a Valid Safety Certificate in Queensland

The quickest way to check your pool safety certificate

Use the official QBCC pool register to search your Queensland property, find its pool record and check the Pool Safety Certificate (Form 23). A current certificate lasts two years for a non-shared pool or one year for a shared pool. If you have lost a certificate, QBCC says you can download and print a copy from the register.

Start here if you are buying, selling or renting, managing a shared pool, or simply asking, “Where can I find my pool certificate?” You may already have a current certificate and not need a new one just to replace a missing copy.

1. Search the QBCC pool register Queensland

1. Open the official pool register using the button above. Have the full property address ready, including suburb and postcode.
2. Search by property address and select the matching property. If the address search does not find it, try the property's lot and plan number, which may be listed on your rates notice or property documents.
3. Open the property and pool details. Check the address carefully, especially for units, complexes and properties with more than one pool.
4. Look for the certificate record and its issue and expiry details. Follow the portal's current prompts to view the certificate; screen labels may change.

For an apartment or townhouse complex, the shared pool may be recorded against the complex rather than your individual unit. Ask the body corporate or property manager for the pool's registered address or lot/plan details if your unit search returns nothing.

2. Check the expiry date and the correct pool

Read the dates on the certificate or register record, rather than relying on when you bought the property or received the PDF. Check that the certificate relates to the right address and pool. If the classification, dates or document type are unclear, confirm with QBCC or the issuing inspector before relying on it.

A certificate confirms compliance at the time of inspection. It does not excuse a faulty gate, damaged fence or later change to landscaping. Owners must maintain a compliant barrier at all times, even while a certificate is current.

For resorts, apartments and holiday accommodation, read our shared pool and accommodation guide, including the separate approved management-plan option for some Class 3 buildings.

3. Retrieve or download your existing certificate

Once you locate the matching certificate in the QBCC pool register, use the available view, download or print option and save a copy for your records. QBCC explicitly allows owners who have lost their certificate to download and print another copy. Follow any access prompts shown by the portal.

• Keep the PDF with your property records and share it with your selling agent or property manager when required.
• For a shared pool, ask the body corporate or accommodation manager for the current certificate if you cannot locate it yourself.
• If a download is unavailable or the record appears wrong, contact the inspector who issued it or QBCC for help. Do not assume a failed search means a certificate has never been issued.

Downloading an old certificate does not extend its validity. A Form 26 non-conformity notice or Form 36 notice of no pool safety certificate is not a valid Pool Safety Certificate (Form 23).

What if your pool or certificate does not appear?

Recheck spelling, street number and suburb, then try lot and plan details. For a new pool, ask your building certifier about the final certification and registration details. For a shared pool, check with the body corporate before searching under another address.

If the pool is genuinely unregistered, follow QBCC's pool registration instructions or contact QBCC. Regulated pools must be registered. Registering the address alone does not certify the barrier or replace an inspection when a certificate is required.

4. Book a new inspection when a certificate is required

If you need a current certificate and yours is expired or none has been issued, arrange an inspection with a licensed Queensland pool safety inspector. Certificates are issued only once the pool complies — allow time for any repairs and re-inspection before your deadline.

• Selling: check your certificate early. Queensland has a notice-of-no-certificate pathway in some sales; it is not the same as having a current certificate. Read our house-sale requirements guide.
• Leasing: check the applicable requirements before entering a new or renewed lease. See our rental property guide.
• Shared pools: check renewal and display obligations with the body corporate or accommodation manager.
• Your own non-shared home: expiry alone does not generally mean you need a new certificate if you are not selling or leasing, but the barrier must remain compliant.

Sunshine Pool Safety inspections cost $195 including the government certificate fee, with one free re-inspection within the three-month rectification period if needed. Prepare with our interactive pool inspection checklist and downloadable PDF and common inspection failures guide.

Online appointments need at least 12 hours' notice. For possible same-day availability, call 0459 247 765.

Questions about finding a pool certificate