Privacy Policy

Sunshine Pool Safety is a locally owned pool safety inspection business based on the Sunshine Coast, Queensland. Our licensed inspector is Wayne Court (QBCC pool safety inspector licence PS1258802). You can reach us on 0459 247 765.

When you book an inspection online or by phone, we collect:

• your name and phone number;
• the address of the property to be inspected;
• your preferred inspection date and time; and
• any notes you choose to add about the property or access.

We use this information to carry out your inspection, send you booking confirmations, reminders and your pool safety certificate, and to contact you about your booking. Your booking confirmation includes a private link that lets you view, reschedule or cancel your booking — please keep that link to yourself, as anyone with it can manage the booking.

Payment is made by card on the day of your inspection. We do not collect or store your card details through this website.

Our website hosting platform provides us with website analytics. This analytics uses no cookies, stores nothing on your device, doesn't keep your IP address and doesn't identify you. For every visitor, it records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.

Our hosting platform collects this data for us and handles it under its own privacy policy.

We use Google Tag Manager to manage measurement and marketing tags on this website. Google Tag Manager itself does not store cookies on your device, but tags loaded through it (such as Google Analytics or advertising tags, if enabled) may collect information about your visit, including your IP address, and may set cookies. This data is received by Google and processed under Google's privacy policy.

Booking information is stored securely in our website's database, hosted by our website platform provider. Access is restricted to our operator account, which is protected by a password. We keep booking records only as long as needed to provide our services and meet our legal and tax obligations.

We do not sell your personal information. We share it only with the service providers that help us run the business — our website and database hosting provider, and our email delivery service, which sends your booking confirmations and reminders. These providers handle your information only to provide their services to us.

You can ask us at any time to see, correct or delete the personal information we hold about you. You can also manage or cancel an upcoming booking yourself using the private link in your booking confirmation email. To make a request, call or text us on 0459 247 765.

We may update this policy from time to time. The current version is always available on this page, and the date at the top shows when it was last updated.